51, Report:
#923365
Posted Date:
Aug 07 2012
Wells Fargo Dealer Services Adding collision insurance charges of their own to my already insured vehicle. Santa Ana, California
It appears that after Wells Fargo Dealer Services requested proof of insurance from my insurance company (which gave it to them at least on four different occasions) that they decided that proof of insurance just wasn't good enough and added their own collision insurance fees to my ...
Entity
Categories: Loans
52, Report:
#904726
Posted Date:
Jul 01 2012
Wells Fargo Dealer Services Illegal Repossession , Internet
My husband financed a car through Wells Fargo in December 2010. Up until our move in October, we paid more than the minimum monthly payment. In the upheaval of moving, we missed two months' payments, and without warning, Wells Fargo repossessed our car. We paid the fees and&...
Entity
Categories: Loans
53, Report:
#903579
Posted Date:
Jun 27 2012
Wells Fargo Dealer Services Ripping off our time here in west Texas! Internet
What have the people of west Texas done to Wells Fargo Dealer Services? I noticed a woman in the next town over reporting here on May 19th having the same issue we're having!
Each morning around 8:45am, our phone rings. Since my husband and I both work nights, this is highly...
Entity
Categories: Loans
54, Report:
#885088
Posted Date:
May 19 2012
Wells Fargo Dealer Services One payment behind Steve threatened to take my car. Five years of payments. Treated horribly. Santa Ana, California
Due to an expensive move and job change, I got a month behind on my car payment. I have been paying 482.00 a month for nearly 5 years. I went to Wells Fargo bank to make my payment on 5/15 and the bank said that they are no longer able to accept payments for Wells Fargo Dealer Servi...
Entity
Categories: Car Financing
55, Report:
#883316
Posted Date:
May 16 2012
Wells Fargo Dealer Services Wells Fargo Dealer Services sucks! Internet
Wells Fargo Dealer Services has without a doubt the worst customer service that I have ever come into contact with. They do not care even slightly about the customers that they serve or the manner in which they do it. This is the 2nd car loan that I had with WFDS. For the last 24 mo...
Entity
Categories: Banks
56, Report:
#876598
Posted Date:
May 02 2012
Wells Fargo Dealer Services is Holding my Title Hostage Santa Ana, California
I was late on my final payment. I called in at the end of March to make a payment and was told the system was down. I said I just needed the final payoff and I would be able to go online and do a bill pay. The customer service person said that if I did that, my car...
Entity
Categories: Car Financing
57, Report:
#875907
Posted Date:
Apr 30 2012
Wells Fargo Dealer Services They ripped off our TIME! Internet
Work place bullies? It's the only category that fits for my situation.
So, every morning at 8am, we receive a call from Wells Fargo Dealer Services about our account; you know, the one we don't have! Every morning at 8am, I am awoken, get up, get on the phone, and ex...
Entity
Categories: Work Place Bullies
58, Report:
#675786
Posted Date:
Mar 21 2012
Wells Fargo Dealer Services formerly Wachovia Dealer Services on time and up-to-date on insurance and payments, and they made a mistake and wouldn't fix it, repo'd van greater Phoenix area, Arizona
Wells Fargo Dealer Services (WFDS) applied an insurance charge to our car loan. When we asked why, they said that their records showed that we had a lapse in insurance. We did not, and contacted our agent, and repeatedly faxed and emailed (pdf) copies to show that there was no lapse...
Entity
Categories: Loans
59, Report:
#846816
Posted Date:
Mar 01 2012
Wells Fargo Dealer Services Wachovia Dealer Services Vehicle was repossessed for one payment behind and will not reinstate loan Irving, Texas
Please share out to as many people as possible, I want to stop someone from making my mistake and try to help if they have. I bought a truck and took out a loan from WELLS FARGO DEALER SERVICES three years ago. At this time they have my truck because of a missed payment six months a...
Entity
Categories: Banks
60, Report:
#803884
Posted Date:
Dec 02 2011
Wells Fargo Dealer Services Formally Wachovia Dealer Services Hope you NEVER need customer service or compassion. Santa Ana, California
No customer service! They might as well not even have people answering the phones. What happened to calling and getting something resolved. I am a single mother, no help from anyone. At all. I'm 100% on my own. I don't expect to get anything for free I got myself into the mess I ...
Entity
Categories: Financial Services
61, Report:
#794462
Posted Date:
Nov 02 2011
wells fargo dealer services formerly wachovia dealer services WFDS, WELLS FARGO DS, WACHOVIA DEALER SERVICES rip off, the worst customer service you will EVER encounter santa monica, California
do yourself a favor and avoid this company at all cost. i was with Wachovia dealer services before wells fargo bought them and didnt have any issues but since they became wells fargo their customersupport has become the absolute worst ive ever encountered.the horror stories are true...
Entity
Categories: Car Financing
62, Report:
#589938
Posted Date:
Jun 30 2011
Wells Fargo Dealer Services Formerly Wachovia Dealer Services Collections Harrassment Internet
Wells Fargo, formerly Wachovia Dealer Services, has a piss poor customer service/collections department. I work for a world renown financial organization that deals with customer service and collections. Wells Fargo may be a wealthier company, but they do no belong in th...
Entity
Categories: Loans
63, Report:
#715656
Posted Date:
Apr 09 2011
AppOne Services, Inc. Scott Rose Appone refused to accept the references that were given to them by me and the people from my company, Internet
Sometime in the Second week of March I purchased a car from a car dealer in queens New York. They did a credit check and took all of my personal and employment information. An application was submitted to Wells Fargo dealer services and my application was approved. I was given the t...
Entity
Categories: Credit Reporting Agencies
64, Report:
#661442
Posted Date:
Nov 13 2010
Wells Fargo Dealer Services Devita Extremely dishonest crooks that lie and do illegal things that they know you won't be able to prove. Irvine, California
What started off as being a loan through Wachovia Dealer Services, ended up being a loan through a bank that I've heard nothing but negative things about and without choice, my new lender. There has been occasions where my loan has jumped up considerably after being a few days overd...
Entity
Categories: Car Financing
65, Report:
#656753
Posted Date:
Oct 30 2010
Wells Fargo Dealer Services direct debit customer service sucks Santa Ana, California
I wanted to make a payment with Money Gram so I called the customer service department to get the code. The rep gave that info to me. I then asked if they could stop the direct debit from my checking account and he told me no problem. Well of course that didn't happen, they tried to...
Entity
Categories: Loans